Privacy Policy

Welcome to the Situne App! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information. Please read it carefully before using our services.

1. Information We Collect

1.1 Account Information
  • Name, gender, date of birth (if provided)
  • Email address, phone number
  • Login credentials (username, password)
1.2 Shipping and Payment Information
  • Shipping address, recipient contact, phone number
  • Payment details (payment method, transaction ID, etc.)
1.3 Device Information

We may collect the following through third-party SDKs to ensure stability and security:

  • Device model, OS, device identifiers (IMEI, Android ID, IDFA)
  • Network info (IP address, carrier, network type)
  • App behavior (crash logs, page duration, click events)
1.4 Location Information

With your explicit permission, we may access your location for functions like local recommendations or delivery tracking.

2. Purpose of Information Use

  • Account creation and management
  • Order processing and delivery
  • Customer support and after-sales service
  • Promotional messages (with opt-out options)
  • Fraud prevention and transaction security
  • App performance and user experience improvements

3. Third-party SDKs

We may integrate the following SDKs:

SDK Name Purpose Information Collected Provider
Firebase Crash logs, performance monitoring Device info, logs Google
Facebook SDK Login and sharing features Device ID, user behavior Meta
Payment SDKs (e.g., Paystack, Flutterwave) Payment processing Payment details Respective payment providers

4. Sharing and Disclosure

We do not sell or rent your information. Your data may be shared only in these situations:

  • With your explicit consent
  • To fulfill orders (logistics, payments)
  • To comply with legal obligations

5. Your Rights

  • Access your personal data
  • Update or modify your information
  • Delete data or close your account
  • Withdraw granted permissions (e.g., location, notifications)

Contact us via the app or email [email protected] to exercise your rights.

6. Data Storage & Protection

  • Data storage: local or international servers (based on region)
  • Encryption: HTTPS, AES, and other industry-standard measures

7. Children's Privacy

We do not knowingly collect personal data from children under the age of 16. If you're underage, please use the app under guardian supervision.

8. Policy Updates

This policy may be updated periodically. We will notify you through the app of any significant changes.

9. Contact Us

If you have any questions or concerns, please contact us!